Purchases are shipped by UPS, USPS or occasionally Fedex ground. Most orders taken before 12pm are usually shipped the same day. Shipping time usually take 2-4 days depending on where you live within the united states of America. All custom designs need more time for design, production and shipping. Please discuss this with an agent when you place your order. All customized order are required to be paid in full. There is no refund on custom order. Additional shipping fees do apply to international shipments.
There are times when an item ordered may not fit the criteria of your expectations. If those time occur for whatever reason, please feel free to callus. Item should be return within 15 days with a short note explaining the reason for the return. Customers are responsible for all fees associated with the return. The items returned should be free of dirt, lipstick, rips, or any other damagewhich would prevent us from selling it to another customer.